At Pearls.Africa Zambia, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from https://pearls.africa/ By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Details: Name, phone number, email address, delivery address
Payment Information: Card details or mobile money information (processed securely via third-party providers)
Order Information: Products purchased, transaction history, order notes
Technical Data: IP address, browser type, device information, and cookies to enhance user experience
2. How We Use Your Information
We use your personal information to:
Process and deliver your orders
Provide customer support and respond to inquiries
Send updates regarding your order and our services
Improve our website and user experience
Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
We may share your information with:
Service Providers: Such as payment processors, delivery companies, and marketing platforms (only to the extent necessary to fulfill services)
Legal Authorities: If required to comply with laws or to protect our rights
4. Cookies and Tracking Technologies
We use cookies to enhance site performance and gather analytics. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your user experience.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user in Zambia, you have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal data
Withdraw consent to data processing (where applicable)
To exercise these rights, please contact us at Email: support@pearls.africa.com
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: support@pearls.africa.com